Professional Services Coordinator

Mashantucket, CT, USARemote
Written By Guest User

We are seeking a highly organized and proactive Coordinator to support the Professional Services & Sales organization. As a critical member of our dynamic startup in the casino gaming and interactive gaming industry, the Coordinator will play a pivotal role in ensuring seamless operations and successful delivery of projects across multiple casino properties. This position requires someone who thrives in a fast-paced environment, excels at multitasking, and preferably has an understanding of day-to-day casino operations, promotional marketing or player development.

ESSENTIAL DUTIES & RESPONSIBILITIES

Project Coordination:

  • Support the Professional Services & Sales team to manage multiple projects simultaneously, ensuring timelines, milestones, and deliverables are met.

  • Monitor and track project progress, proactively identifying and addressing potential roadblocks.

Operational Support:

  • Coordinate day-to-day operations, including scheduling meetings, preparing reports, and maintaining project documentation.

  • Liaise with internal teams, clients, and casino property staff to ensure alignment and clarity on objectives.

Client Marketing Activities:

  • Collaborate with the team to plan and execute promotional marketing initiatives.

  • Leverage player development expertise to drive innovative campaigns and enhance customer engagement.

Stakeholder Management:

  • Address inquiries and concerns promptly and professionally, serving as a trusted point of contact.

  • Create professional presentations to communicate key information, project updates, and strategies.

Process Improvement:

  • Identify opportunities for process optimization and implement best practices to improve efficiency.

  • Assist in developing and refining standard operating procedures to support the delivery function.

Qualifications

  • Familiarity with the casino gaming and interactive industry trends.

  • Proficient in Microsoft suite of products, including Word, PowerPoint, and Excel.

Education & Experience

  • Bachelor’s degree in Business, Marketing, Hospitality, or a related field (or equivalent experience).

  • 3-5 years of relevant experience.

  • Proven ability to handle and prioritize multiple projects concurrently in a fast-paced environment.

  • Exceptional multitasking and organizational skills, with attention to detail.

  • Knowledge of casino property operations, with experience in one or more of the following areas: promotional marketing, player development, or similar roles within the gaming industry.

  • Strong communication and interpersonal skills, with the ability to collaborate effectively across diverse teams.

WHAT WE OFFER

  • Competitive salary and bonus.

  • Comprehensive benefits package.

  • A vibrant and dynamic work environment.

  • Flexible hybrid work structure

  • Opportunity to work with a talented team of dreamers, operators, and strategists.

  • The chance to shape the future of online gaming.

WONDR NATION is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Guest User
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